Privacy Policy
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Privacy Policy
We highly appreciate and honor the trust you have placed in us. At Stallion, we recognize the significance of safeguarding your personal information and are dedicated to upholding the privacy and security of all data acquired through our website or provided by any other means. This policy elucidates the methods by which we gather, utilize, and safeguard your personal information. By utilizing our website or services, you express your consent to the terms outlined in this Privacy Policy. We urge you to carefully review this policy and reach out to us with any questions or concerns. Please note that our Privacy Policy may undergo changes, so it is advisable to periodically check the site.
Collection of Information
We gather personal details like your name, address, email, and phone number when you seek repair services either through our website or by phone. Additionally, details about your device, such as its model, serial number, and repair history, may also be collected. Stallion is committed to maintaining the privacy and security of this information.
Use of Information
We utilize the details you share with us to offer repair services for your Stallion. Additionally, we may employ your information to stay in touch regarding your repair service, as well as to provide you with updates about our company and promotional offers.
Disclosure of InformationWe prioritize the confidentiality of your personal information and refrain from sharing it with third parties, except when essential for delivering repair services for your Stallion. Disclosure may also occur in compliance with legal requirements. Your information might be shared with our staff, contractors, and service providers who require access to such information for the purpose of providing repair services for your Stallion.
Security of Information
We implement reasonable measures to safeguard the personal information you furnish us against unauthorized access, disclosure, or alteration. Our security protocols, such as secure servers, firewalls, and encryption, adhere to industry standards in order to ensure the protection of your information.
Cookies and Tracking
Our website employs cookies and various tracking technologies to enhance your browsing experience and deliver targeted advertising. The management of cookie usage can be adjusted through your browser settings. Stallion is committed to optimizing your online interactions.
Links to Third-Party Websites
Our website may include links to third-party websites. Stallion is not accountable for the privacy practices or content of these external sites. We urge you to examine the privacy policies of these websites before disclosing any personal information to them.
Children’s Privacy
Our website and services are designed for individuals aged 13 and above. We refrain from knowingly gathering personal information from children under the age of 13. Privacy Policy Updates: Stallion reserves the right to make amendments to this Privacy Policy at any time. Notifications regarding such changes may not be posted on our website. For inquiries or concerns about our Privacy Policy, feel free to reach out to us at services@stallionlaptop.com
Terms and Conditions
- Users are strongly encouraged to thoroughly review the terms and conditions before accessing the site or utilizing our services. These terms and conditions become applicable to you during any transaction. Should you believe that these terms are not fair to you, you retain the freedom to discontinue using our services.
- Our services are the property of Stallion and are under its management. Users are granted the opportunity to access all our services under the condition that they adhere to our terms and conditions as well as our privacy policies.
- Stallion reserves the right to amend or substitute any of the terms of use as deemed necessary. Any such modifications will be promptly updated on the site. Users are urged to proactively check the terms of use for changes. Your continued access to our services will be construed as your acceptance of these terms and services.
Service Terms
- The repair will utilize customer-approved parts. If additional repairs are necessary, the customer will be informed of the updated price estimate via a phone call.
- In case of any component replacement for a Laptop or MacBook, the previously used component becomes the property of Stallion, which has the full authority to either discard it or offer it for sale.
- While pick-and-drop services are complimentary, multiple appointments for pick-up, under the guise of obtaining a free diagnosis without opting for repair services, may incur a charge of Rs 300 per visit.
- The decision to proceed with laptop repair and the transmission of approval/disapproval must be communicated to us within a week.
- When collecting your laptop, please present the official receipt of approval for repair.
- Stallion is not responsible for data loss and cannot be held liable for such incidents.”
Submission & Collection
- Stallion, the laptop service provider, disclaims any responsibility for laptops not retrieved within 15 days of submission, whether they remain unrepaired or have undergone repairs. It is the customers’ responsibility to proactively reclaim their property.
- In case of emergencies, customers can contact the officials and request the retention of their belongings. However, after a month, customers will incur a daily rental fee of 100/- INR to retain their property within Stallion’s Professional Space.
- Stallion reserves the right to dispose of unreclaimed laptops following repairs. Owners of the respective devices are obligated to retrieve their property by the specified date.
Customer’s Responsibility
- It is the customer’s responsibility to thoroughly inspect their laptop for any dents, scratches, or damage before submitting it to us. Stallion, the service provider, is not liable for any displacement of laptop parts that occurred while in our possession during submission.
- We take every precaution to maintain your property in its original condition and require customers to sign over their belongings for later identification. It is solely the customer’s duty to inspect the laptop both at the time of submission and during the collection process.
By Stallion
- Stallion is an independent service provider specializing in the repair of MacBooks and Laptops, utilizing high-quality spare parts.
- Our warranties exclusively cover services provided by Stallion.
- Goods are dispatched upon receipt of payment, whether through online or offline modes.
- Parts replaced by Stallion will be retained by Stallion.
- Defective parts replaced by Stallion under warranty during the repair process will not be returned to the customer.
Payment Terms
- The service charges are contingent upon the nature of the provided service.
- A comprehensive estimate of the total amount payable will be communicated following the diagnostic assessment.
- Payment options include both online and offline modes.
- All services are subject to applicable taxes.
- Upon completion of the device repair and its readiness for collection, payment must be settled at the time of retrieval.
Warranty Terms
On the respective items, we offer a two-months warranty
- Motherboard Repair
On the respective items, we offer a three-months warranty
- Motherboard Replacement
On the respective items, we offer 6 months warranty
- MacBook Batteries
- MacBook Keyboards
- MacBook Trackpads
- MacBook Screens
- MacBook Display Panel
- MacBook Charging Port
- MacBook Wi-fi card
- MacBook Speaker
- MacBook Adaptor
On the respective items, we offer one Year warranty
- Laptop Batteries
- Laptop Chargers
- Laptop Trackpads
Warranty claims will not be entertained under the following circumstances
Battery
License and Site Access
Stallion, under the assumption that users have given their consent, expects agreement to refrain from the following actions:
- Making any personal use of the site and Stallion’s services, including but not limited to downloading, copying, caching, inserting unauthorized hyperlinks, uploading, posting, or transmitting materials that may contain software viruses.
- Utilizing the site and its content for any commercial purpose.
- Engaging in speculative, false, or fraudulent transactions.
- Accessing, monitoring, or copying any content or information from this site using any robot, spider, scraper, or other automated means, or any manual process without explicit written permission.
- Violating the restrictions outlined in any robot exclusion headers on this site, or bypassing and circumventing measures in place to prevent or limit access.
- Framing, ‘mirroring,’ or incorporating any part of this site into any other website without prior written authorization from Stallion.
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